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Solution 6: Use the OneDrive for Business Sync Issues Troubleshooting Guide. One possible solution is to stop syncing your library, and then start syncing it again, as if for the first time. View the following step-by-step instructions to repair a sync connection with OneDrive for Business. This tool can help guide you through diagnosing and resolving issues with libraries you’re currently syncing. ![]() If you’re still experiencing sync problems, try the OneDrive for Business Sync Issues Troubleshooting Guide. Still having sync issues If you’re still having sync issues, try posting a question in the Office 365 community forums. Step 6: Use the OneDrive for Business Sync Issues Troubleshooting Guide. Solution 4: Repair a OneDrive for Business sync connection.Īnother possible issue is a failed syn connection. If you’re still experiencing sync problems, try the OneDrive for Business Sync Issues Troubleshooting Guide. To ensure that you are within the acceptable size, count, and path length limit, review the limits for the size and number of files that can be synced. #Troubleshooting onedrive for business sync issues windows#In Windows 8.1, search for OneDrive for Business, and then select the OneDrive for Business app. In Windows 7, under Programs, select Microsoft OneDrive. In Windows 10, select the OneDrive desktop app. Solution 3: Make sure that your file sizes, items counts, and file path lengths are within the limits. Select the Start button, search for OneDrive, and then open it. To ensure that your files and folders names are acceptable, review the list of invalid characters and file types. Solution 2: Ensure that your file and folder names don't contain unsupported characters or invalid file types. #Troubleshooting onedrive for business sync issues update#The first recommended solution is to make sure you have the most recent update of OneDrive for Business. Solution 1: Update your OneDrive for Business sync app. PLEASE NOTE: These solutions are intended for the OneDrive for Business sync client, NOT the new OneDrive for Business Next Generation Sync Client 'Can't open online-only file' error when opening a file in OneDrive. OneDrive for Business sync returns the error 'We can't connect to the specified SharePoint site'. 'There is a problem with your account, please try again later' when you open Office documents from OneDrive for Business or SharePoint Online. ![]() ![]() This article provides a few possible solutions to fix this issue. Top OneDrive for Business troubleshooting articles. If you having problems syncing files between your computer and OneDrive for Business, it could be a result of problems with the OneDrive for Business sync client. ![]()
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